Terms of service

Purpose and acceptance

These terms govern access to the website lafermedelaruchotte-eshop.com, the creation of an account, the use of its content and features, and communications with the seller. Purchases are governed primarily by the General Terms and Conditions of Sale.

Access to the website

The seller endeavours to ensure access to the website but does not guarantee permanent availability. Interruptions may occur for maintenance, security reasons or events beyond its control. They do not deprive customers of their rights relating to an order already concluded.

Customer account

Customers are responsible for the accuracy of their information and the confidentiality of their login details. They must promptly inform the seller of any unauthorised use. The seller may suspend an account in the event of fraud, a security breach or a serious breach of these terms, subject to the customer’s statutory rights.

Prohibited uses

using the website for unlawful or fraudulent purposes;
interfering with the operation, security or integrity of the website;
extracting content or data on a large scale without permission;
impersonating a third party or transmitting malicious content;
reusing trademarks, texts, images or creations beyond what the law permits.

Content and intellectual property

Unless otherwise stated, the website, its structure, texts, photographs, illustrations, logos, trademarks and other content are protected. Any unauthorised reproduction or use is prohibited, subject to the exceptions provided by law. Credits for third-party content: Agence Hello Communication, 9 Grande rue du Bas, 21410 Fleurey-sur-Ouche, France.

Reviews and submitted content

Where the website allows reviews or other content to be posted, users guarantee that they hold the necessary rights and undertake not to post content that is unlawful, misleading, abusive or infringes the rights of others. The seller may moderate content for legitimate reasons. If this feature is enabled, the rules for collecting, checking and ranking reviews are described on the website.

External links and changes

The website may link to third-party services, which are subject to their own terms. These terms may be amended for the future to reflect changes to the website or to regulations. The version applicable to an order remains the one accepted when that order was placed.

Language

These terms are a translation of the French original. In the event of any discrepancy between the French version and this translation, the French version prevails.